Published inUX CollectiveUnbundling user researchAs user research is rebuilt into product practices, all its parts — not just the interviewing — will eventually be re-integrated.Jun 51Jun 51
Published inUX CollectiveProfiling product teams & predicting research needsWe can build a simple profile to predict where, and what kind, of research support our teams will need.Feb 151Feb 151
Published inUX CollectiveExternal loops vs. Internal cyclesThe value of research lies in external feedback loops. Its impact moves through internal operating cycles.Feb 82Feb 82
Published inUX CollectiveUser research and its inevitable evolutionUser research is evolving — inevitably, and somewhat predictably.Jan 315Jan 315
Published inUX CollectiveThe structure of User ExperienceA model: how “UX” works, and the critical forces that drive the team’s product development.Jan 242Jan 242
Published inUX CollectiveA spectrum of perspectives: Design, Product, and BusinessTo align with product, research must also balance (or learn to oscillate between) design and business perspectives.Feb 97Feb 97
Published inUX CollectiveWhere UX Research is workingAs research evolves, the practice will hook into the organization in new ways.Jan 101Jan 101
The Fundamental Research QuestionProduct teams must answer one question about their users: “what are they doing right now?”Nov 24, 20232Nov 24, 20232
Published inUX CollectiveContinuous discovery vs. research projectsThere is a spectrum of means for informed design and product decision-making.Nov 9, 2023Nov 9, 2023